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Real Estate Customer Service and Sales Representative


Job Description

A Real Estate Customer Service and Sales Representative is a real estate agent who clients depend on to get them through the purchase and sale of a property. Real estate transactions are daunting and complicated so clients need Real Estate Customer Service and Sales Representatives to help them work through how to price their home, get it ready for showings and then find a new home to call their own. In this position, you will advise clients on how to make their home marketable and will provide advice during the home search process to help them find their dream home.


Job Responsibilities


  • Provide amazing customer service to every customer in your portfolio and communicate with them on a regular basis


  • Advise clients on ways to make their home stand out in the real estate market and provide resources for details such as home improvements, repairs and staging


  • Work with other Real Estate Customer Service and Sales Representatives when offers are submitted and represent your clients' needs


  • Keep track of current home sales and listings


  • Advertise your Real Estate Customer Service and Sales Representative services to the local market



Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have (or obtain) a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general public.
About Berkshire Hathaway HomeServices Carolinas Realty

At Berkshire Hathaway HomeServices Carolinas Realty, our future has never been brighter as a member of Berkshire Hathaway HomeServices real estate brokerage network. The brand is inspired by world renowned Berkshire Hathaway Inc. Warren Buffett's worldwide holding company and our vision is crystal clear: to be the best recognized and most highly respected homeownership services brand in the U.S. and across the world.


On this team, everyone has a hand in calling the plays.
On a sports team, that makes for a messy scenario. But in our office, sharing in the responsibility of offering support is what makes us great. Behind the scenes, our people work tirelessly to ensure that our sales associates can effectively help clients achieve their goals. This is the reality in each of our offices. Because in this business, nothing is accomplished alone; success is something we all contribute to. All of our Managing Brokers are graduates of the Integrity Coaching training provided by Integrity Solutions, which means they are equipped to support our sales associates in exceeding expectations for service and professionalism in everything we do.


The tools in our garage are great for building business
Expertise doesn't just happen. It takes work, dedication, and training. Only then do you develop the kind of exemplary service for which our sales associates are known. We offer free, in-house training including Foundations for Success, New Agent Training, Pathways to Success, and Continuing Education plus online Real Estate Training by David Knox. Did we mention our in-house, full-time trainer who has over 20 years of experience in the real estate business?


Industry

Customer Service





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